Contact Us

If you have a water emergency at your home or notice a water problem in town,  please notify us immediately.

  • During service hours (Monday – Friday 8:00 am – 5:00 pm) call the main office  at 682-831-4600, option 2
  • After hours and on weekends call the main phone number at 682-831-4600.  After regular hours this number is forwarded to an answering service.  Callers who wish to report a water or sewer emergency will be instructed to press 1 to be connected to a dispatch operator.


For non-emergencies, please complete the form below.  You may submit an anonymous report of repeated violations of the watering restrictions on the Water Waster Anonymous Report page.

We welcome your comments, suggestions, and questions.

Please call us at 682-831-4600, option 2 or fill out the form below and click Send.  Your email will be forwarded to the appropriate person and someone will respond within two business days.  You may also use this form to report non-emergency problems.

Please be aware that any correspondence you submit is considered public information and subject to open records requests.  We may redact your personal email address but not your name or the contents of your submission.  We look forward to serving you!

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