Establish Service

Residents

Welcome to Trophy Club!  We’re glad you’re here and we look forward to providing water, sewer and fire service to you in your new home.  If you can’t find the information you’re looking for in these pages, please contact us and let us know how we can help.

ESTABLISH NEW SERVICE

Please call the Utility Billing Office at 682-831-4682 at least one business day before your closing or move-in date to request service so that we may schedule a meter read.  You will be billed for the water used after that time.

Make arrangements to come to the office before your closing or move-in date to complete the account set-up and pay a deposit.

We require the following to establish water service:

• Completed Service Agreement for Trophy Club Municipal Utility District No. 1 (for District and out-of-district residents) or Town of Trophy Club Public Improvement District (for PID residents).
• A copy of your drivers’ license
• A deposit by cash or check only ($75.00 for owners, $150.00 for lessees).  Checks should be made payable to Trophy Club MUD No. 1.  We cannot hold cash for future start dates.

Note:  If the current owner discontinues service and we do not have the completed paperwork and deposit when the meter is read, the water will be turned off.

MOVING WITHIN TROPHY CLUB

If you currently live in Trophy Club and are moving to a new address you will need to complete the same steps above as if establishing service for the first time. We require a new account for each address; however, the deposit on the account for your existing account will be credited on your final bill. Any remaining credits will be refunded by check and mailed to your forwarding address.

DISCONTINUE SERVICE

If you are moving and wish to disconnect service, please notify us at least one business day prior to your requested disconnect date and provide a forwarding address.

Developers

NOTICE REGARDING SEWER SERVICE

At their meeting on August 18, 2015, the Board of Directors temporarily suspended the approval of any new sewer service commitments.  Due to growth in the community and significant delays to the planned improvements to the wastewater treatment plant, the District will continue to honor existing commitments but will not approve any new commitments for sewer service at this time.  For more information please see the notice provided to the Town Manager.

WATER SERVICE

Thank you for choosing Trophy Club for your new project!  To obtain water service for a new area, please submit a completed packet to the District office at 100 Municipal Drive, Trophy Club, TX 76262.  This packet should include:

• Completed New Development Service Application
• Check to Trophy Club MUD No. 1 for $2,500
• THREE sets of plans

Please contact us or call 682-831-4600, option 2 if you have any questions about the process or the District’s development policy.  We cannot accept incomplete packets.

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Notice to New Customers

Please visit the Water page for information about the use of chloramines for disinfection.