Water Hardness and Turbidity in Trophy Club

At the February 17, 2020 regular meeting of the Board of Directors, the Acting General Manager provided information on water hardness and turbidity in Trophy Club.  Click HERE to see the presentation slides.

Trophy Club Municipal Utility District No. 1 –  Designated as a Superior Water System

Trophy Club Municipal Utility District No. 1 (the “District”) is honored to have provided its residents and customers with high quality drinking water for more than 40 years. We are proud to provide a reliable and compliant public water system as required by the State of Texas. All Texas water supply systems are regulated by the Texas Commission on Environmental Quality (TCEQ) which inspects and evaluates the construction and operation of public water systems.

TCEQ recognizes overall excellence in the operation of a public water system by designating a system as “Superior” if a system meets the  stringent criteria set forth by the TCEQ. To earn this designation, a system must exceed the minimum requirements and maintain a higher set of standards than those required of all public water systems. These standards, including excelled efforts in protecting public health, ensuring reliable operations and water supply for the system’s customers, compliance with regulatory requirements and environmental stewardship, are required to be deemed “Superior.”

The District is privileged to be a part of this distinguished group. In fact, at the end of 2015, only about 13% of community water systems in Texas had achieved a “Superior” ranking according to state records.

The District strives to provide high-quality drinking water at an economical price. We provide service to approximately 4600 homes, multi-family units, and commercial properties within its boundaries in the Town of Trophy Club and  inside the Solana area of the Town of Westlake.

Leaks at Home

When District staff read the meters each month, homes with data logging meter heads will send a flag if the meter has not come to a complete stop in the 24 hours before the meter read.  For many homeowners, this means there is a leak on their property, and the District sends out leak notice postcards.  If you receive a postcard, we recommend that you visually inspect your toilets and faucets, including outdoor hose bibbs.  Toilet leak detector tablets are available free at the front desk.

If a quick check of your property doesn’t turn up a leaking faucet or toilet, try the instructions on the FAQ page for “How can I use my water meter to check for leaks?”  Isolating the source of the leak may tell you whether to call an irrigation specialist or a plumber.

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Water Main Breaks

Trophy Club Municipal Utility District No. 1 has more than one hundred miles of mains buried beneath the ground’s surface. As a result of age, condition, environmental factors, or other problems, pipes occasionally break. The extreme weather changes can cause ground shifts, placing an unusual amount of stress on the water main lines.

Main breaks are a serious problem and require immediate attention by our department personnel. If you notice water bubbling up through the ground, a wet area appearing during dry weather, or a loss of pressure within a service area please notify us immediately.

  • During business hours (Monday – Friday 8:00am – 5:00 pm) call the main office at 682-831-4600.
  • After hours and on weekends call the main office at 682-831-4600.

When a break occurs, crews work quickly to make the repairs and restore service. To make a repair, the water may have to be shut off. Due to the emergency nature of the repairs, customer notification may not be possible. A water main break usually takes three to six hours to repair.

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Freezing Weather

freezing weather

Do you know where the shutoff valves to the water supply for your home and irrigation system are located?  Before snow and ice cover your yard go out and check for the boxes.  Look in the ground near the house (you may need to tap around under the mulch) or for irrigation, out near the meter box.  We have flags available free at the front desk for you to mark the locations.

Did you know that the sprinkler system controller in the garage does not really shut off the water supply to your sprinklers?  The irrigation pipes are still pressurized until you turn off the manual valve to the system. To protect your sprinkler system from freezing and flooding damage, turn off the valve that supplies water to the system.  Wrap any exposed pipes outdoors.

Freezing weather can also mean broken pipes indoors if you don’t take precautions. Check online for tips from sites like Red Cross or Insurance Institute for Business & Home Safety to learn more about preparing for winter conditions.  If your pipes do freeze, never try to thaw them with an open flame.

If the pipe breaks you may shut off the water to your home by yourself, but to turn off the water at the meter please call us at (682) 831-4600.  This is our main number and after hours the phone is transferred to an answering service that can dispatch staff in an emergency.  After hours service calls are subject to an additional charge.  Please see our Rates & Charges page for more information.

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Water Source

The District purchases roughly 80% of our water from the City of Fort Worth, who purchases raw water from Tarrant Regional Water District.  For more information on TRWD and Fort Worth Water, visit our Get to Know Your Water page.  To save on the overall cost of water, the District offers a controlled blend from the City of Fort Worth and our four wells (one Trinity Well and three Paluxy Wells).  The District does not add fluoride to the water but Fort Worth does. Visit their page on TCEQ Drinking Water Watch to get details on the City of Fort Worth’s water source and wholesale customers.

For information on our efforts to protect drinking water quality, please visit our Source Water Protection page.

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Use of Chloramines for Disinfection

Trophy Club Municipal Utility District No. 1 uses chloramines to disinfect the drinking water that we provide. Chloramines are used to benefit our customers by reducing the levels of disinfection byproducts (DBPs) in the system, while still providing protection from waterborne disease.  For more information about the disinfection of drinking water, please visit the Centers for Disease Control and Prevention “Disinfection with Chlorine & Chloramine” page.

However, the use of chloramines can cause problems to persons dependent on dialysis machines. A condition known as hemolytic anemia can occur if the disinfectant is not completely removed from the water that is used for the dialysate. Consequently, the pretreatment scheme used for the dialysis units must include some means, such as a charcoal filter, for removing the chloramine prior to this date. Medical facilities should also determine if additional precautions are required for other medical equipment. In addition, chloraminated water may be toxic to fish. If you have a fish tank, please make sure that the chemicals or filters that you are using are designed for use in water that has been treated with chloramines. You may also need to change the type of filter that you use for fish tanks.

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Ground Storage

Currently, we have two 3-million gallon ground water storage tanks.

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Pumps and Elevated Storage

Four pumps currently deliver water from our ground storage tanks to our elevated storage tank.  A fifth pump supports water delivery to a second elevated storage tank built by the Town to support the new development and the high school.  The fifth pump also serves as backup for the existing pumps and is utilized during peak demand periods.

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Water Delivery

Our current system delivers approximately 55+ psi of water pressure throughout Trophy Club.  Except for a few older cul-de-sacs, all water lines in Trophy Club are “looped” i.e.,  if one line breaks, water can still be delivered via a second looped line to most locations.

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Water Usage

District water usage varies from 1 million gallons per day in the winter to 6.7 million gallons per day in the summer.  To help prevent peak usage charges by the City of Fort Worth we have prohibited outdoor watering on Mondays.  This break allows the tanks to refill, thus preventing usage peaks, and also helps prevent mechanical breakdowns.