Online Billing Portal Instructions

To access the online billing portal, use the Pay my bill button in the main menu.


When you visit the online billing portal, you can utilize Quick Pay to pay your bill by providing your account number and last payment amount. You can also click Sign In or Sign Up to be able to view historical account information and make payments.

Utility Billing sign up example

After creating a user account on the website, you will need to associate a billing account. To add an account, you will need your account number and the amount of your last payment. The last payment amount for new accounts is 0.00. 

Let's find your account, required field account number and last payment account

Once you add your utility account, you will be able to access information regarding that account, make payments and set up recurring payments.

example customer account

To make a one-time payment, click Pay Bills or Pay Now on the account Home page. Below is an example of the Make a Payment screen.

example payment screen

To set up recurring payments, you can click AutoPay from the Account Home screen, or you can click Enroll in auto pay from the Account Summary screen seen below.

example account summary

To manage the emails you receive, click Contact Preferences on the Account Home Page. This screen, shown below, is also where you can sign up to receive an emailed copy of your bill, and manage your text and phone call notification preferences.

example contact preferences